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The HCI Group Epic Credentialed Training Program

Epic Credentialed Trainer Program

A large part of the success of an Epic implementation is based on a well-developed trainer program.

Our Epic Credentialed Trainer Strategy and Plan includes:

  • A customized design for each client.
  • Hiring and training the right Credentialed Trainers.
  • A tailored curriculum which includes the client specific customization and workflows, client culture and processes, in addition to the Epic technical content.
  • Continuous evaluation of the learning and competencies of each trainer by an experienced manager.

HCI’s best practice is to recruit and provide experienced application specific Epic Credentialed Trainers current in the Epic 2014/2015 version(s). In addition, HCI has unique online project management tools to identify our known contract resources coming off of recent projects, allowing us to move cohesive teams from one project to another. These highly experienced resources have been ranked by onsite project managers ensuring that HCI brings known quality training resource teams to our clients.

Local Epic Credentialed Trainers

HCI aims to provide a split between experienced Epic credentialed trainers and local training resources. This approach will promote utilization of local resources, creating jobs in the local community while providing a pool of local talent for future projects. Additionally, as a result of this approach our clients see a significant decrease in cost by minimizing travel and expenses. Local resources will attend a customized Credentialed Trainer Training course tailored to our client’s workflows, specifically designed to accelerate the learning process.

Choosing the right partner for your Epic Credentialed Training program will be critical to the success of your project. By choosing HCI, this important facet of your Epic project will be in safe hands.

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“Everyone I have had contact with from HCI is a true professional, who knows the business of healthcare, and totally understands the needs of an organization implementing the complex Epic electronic health record.”
—Dave Runt, CIO, Contra Costa Health Services

Do you need help designing or supporting your Epic training program? Please contact us here.

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