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Healthcare IT Library

Our team takes the time to understand and leverage organizational culture, hierarchy and internal customer dynamics.


The Definitive EHR Go-Live Guide


Webinar Recordings

Epic Community Connect | 7 Key Questions You Must Ask to Make Your Program a Success

Reduce Epic Support Costs and Incident Call Volumes Post Go-Live

Journey to HIMSS Stage 7 | Hosted by Michael R. Ripchinski, CMIO, Lancaster General Health

Seeking the Value in HIT with Dr. Bill Bria

Go-Live Gotchas: Lessons Learned From Industry Leaders

ICD-10 Webinar: The Benefits of Dual Coding


White Papers 


Epic Implementation Guide for a Multi-Hospital Install

Epic Community Connect: 6 Key Reasons Why Hospital IT Outreach Projects Fail

Epic New Version Training (NVT) and Upgrades: Our Top 3 Tips

8 Essential Factors for a Successful Epic EHR Upgrade

Tips for Successfully Implementing Epic's Model System for Revenue Cycle

5 Tips to Implementing Epic's Foundation System

A 5-Step Road Map to a Successful Epic Implementation



Cerner Implementation Guide for a Multi-Hospital/Enterprise Install

What Makes a Great Cerner Consultant



7 Essential Items Every McKesson Horizon Customer Should Be Considering


Revenue Cycle

Tips for Successfully Implementing Epic's Model System for Revenue Cycle

Revenue Cycle Series - 003 | Ambulatory EHR Go-Live: 6 Charging Issues to Watch for

Revenue Cycle Series - 002 | Bank on Your Procedures: Charge for Every Procedure Billable and Performed

Revenue Cycle Series - 001 | Revenue Cycle Management (RCM) Post EHR Implementation: Much Ado About Charging

The Inseparable Connection Between Good Testing and Revenue Cycle Implementations


Payer & Insurance

4 Steps to Reduce Turnover Costs and Improve Productivity

Protecting ePHI: 5 Tenets of an Effective Cyber Defense System

Building a Successful Workforce | A 3-Step Guide to Developing Your Next Generation IT Talent



Physician Engagement: Before, During, & After Go-Live

 Key Strategies for a Successful Go-Live



4 Steps for Success: ICD-10 Training for Physicians and Non-Clinicians

ICD-10 for Health Plans: Essential Elements for Effective Testing Strategies

Overcoming 5 ICD-10 Conversion Obstacles

ICD-10: 7 Steps to Help You Prepare For Dual Coding


EHR Integration & Optimization

EHR Optimization - Planning for Success

EHR Optimization: A Proactive Versus Reactive Approach

EHR Glossary of Terms: Integration

Top 10 Tips to Optimize Your EHR

EHR Integration - 7 Steps to Ensure Success



Three Key Tactics When Pursuing a Technology Partnership Instead of an Outright Merger

HCI Reach Affiliate EHR Programs: Three Keys to Success for Large Hospitals



7 Reasons to Upgrade Your Healthcare ERP System ASAP



5 Steps to Harness Healthcare Innovation


Interface Engine

Top 5 Things to Consider When Selecting the Right Interface Engine


Data Conversions

Best Practice for Data Conversions



Credentialed Trainers - Secret Superstars of the Install

“The complex nature of both our timeline for meeting this deadline and our system as a whole required additional resources to ensure an EMR roll out that is on schedule, on budget, well-received by physicians and ultimately a success. From our first meeting with the HCI Group, we knew that their in-depth knowledge and extensive Epic consulting experience would deliver the results we need.”
—Tim Reddy, Director of Clinical Applications for Johns Hopkins