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The HCI Group Leadership

HCI Leadership

The HCI Group Healthcare IT Leadership Rebecca Jones-HibbertRebecca Jones-Hibbert Rebecca Jones-Hibbert LinkedIn

Senior Vice President, Sustaining Support

Rebecca Hibbert is responsible for HCI’s Sustaining Support Service line, providing service excellence in the ongoing support of EHR Systems while reducing total cost of ownership for hospitals and healthcare organizations.

She is a proven IT Support Professional who has successfully managed ITSM process and toolset implementations, transition and transformation programs, service delivery, and training for World-leading IT companies during the last seventeen years. ITIL certified and skilled at data analysis and interpretation, data-driven root cause analysis and process improvement, Rebecca manages the Sustaining Support Team currently providing 24x7 Epic, Cerner, and McKesson legacy support for clients in the UK, USA, and Canada.

“HCI provided the technical expertise and leadership necessary for us to tackle our critical medication reconciliation issues in the midst of other competing priorities. Without the focus they brought to this project, we would not have progressed as rapidly or successfully as we did.”
—Dr. Louis Penrod, CMIO, Baptist Health

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