Cristina Thomas 

Global Head, Service Line Delivery

Cristina's background and experience spans 33 years in Information Technology and Healthcare IT. Across the span of her career she has been a CIO in multiple large diverse Healthcare organizations for over 15 years; held leadership positions for worldwide Product Support Centers supporting military hospital EHRs; led Systems Engineering and Database Administration teams. In her most recent position, she was responsible for the overall Executive Leadership of OneCare, Catholic Health Initiatives $2.4Billion multi-year EHR program which she led from inception to completion. This included implementation, migration and optimization of enterprise Electronic Medical Records (Epic, Cerner, Allscripts, Meditech, Orion Health) as well as the executive leadership over Application Services (the entire Application Portfolio).

Her leadership experience in leading large scale complex Transformation initiatives is extensive. Her CIO and Program leadership background is acutely focused on:

• Improving Business Outcomes through advanced IT solutions
• Transforming clinical and revenue cycle environments through the implementation of Electronic Health Records that are built on Evidence Based Practice standards
• Laying the groundwork for Population Health and data warehouse solutions
• Building a framework that is Patient Centric through the use of Portals and CRM
• Continually reducing the cost of IT as well as development of new cost structures based on Business Unit or Market IT consumption
• Implementing solutions to drive complexity and risk out of the IT enterprise
• Improving Service Delivery for the customer based on clear Demand Management and Intake processes