As a global leader in healthcare information technology, HCI is a MEDITECH certified consulting firm for READY implementations (Small and Large), MaaS Level 1 & 2, and Ambulatory Add-On for existing Expanse clients. Our services and skill sets encompass all aspects of healthcare delivery and information systems including Planning, Project Management, Physician Engagement, Patient Care and Clinical, Departmental, Revenue Cycle, Ambulatory Process Design, Supply Chain, Training, Technical (Report Writing/Report Design, Conversions, Integration) and Go-Live Support.
HCI’s leadership and staff have extensive industry experience and have engaged in hundreds of projects throughout their careers. Our staff includes clinically credentialed and former operational directors whom average greater than 20 years in Healthcare with a majority of those years specifically in Information Technology. Our people, coupled with their understanding of operational, clinical and workflow processes as well as technology, enables innovative and valuable outcomes.
Our MEDITECH consultants have a wealth of experience with today's leading MEDITECH software modules, including:
In any implementation, it's critically important that the IT professionals on the front lines are thoroughly experienced in MEDITECH solutions. At the HCI Group, our consultants understand the complex nature of MEDITECH planning, implementation, optimization and MEDITECH legacy support. We've worked diligently to identify the traits of a successful MEDITECH, LSS, and NPR professionals. Using our unique networking and advanced strategies, we have the ability to deliver precisely qualified experts with track records of delivering builds, training and support of the highest quality.
HCI is committed to meeting the needs of our clients during your MEDITECH Data Migration project through innovative services that offer collaborative, customized solutions for their IT challenges. Our solutions are anchored in proven methodologies and best practice standards. Through our vast experience in these types of projects, we know what it takes to ensure success during yours. We pride ourselves on exuding the following qualities:
A large part of the success that you will find in your MEDITECH Data Migration project will be due to the staff and people that are assisting you, as opposed to the actual technology. We have several resources and options that we offer in order to make sure that this project will be run smoothly:
We know how to effectively and efficiently get the data from your old system and into your new one. By creating need-specific timelines and toolsets, we tailor the experience to best work for your organization. We pride ourselves on being thorough and detailed, and by using metrics to meet your requirements and guarantee success.
We understand that a data migration project may seem repetitive, but we strictly adhere to our formula for one main reason – it works to keep the project flowing in a timely manner. One of the most important things during a data conversion is keeping the data secure, and we can offer the services necessary to achieve this, as well as a successful data migration.
HCI has a specially designed Training Model that incorporates nine (9) key elements for a successful Training phase:
HCI has had success with training by utilizing the following approaches:
Nursing/Clinical/Process Role Based Training
Training is most effective when it is organized according to function. Similarly, trainees are most attentive when the training is directly related to their work.
Workflow Based Training
Our trainers realize that End Users must adopt the MEDITECH application into their care and daily services, which means designing workflows to be as functional and effecient as possible. Learning how to use a new system and new workflows, while incorporating it into their practice during the training, will enhance End User adoption and the ability to continually provide the highest-quality care. Process based training provides the opportunity to assess standardized policies and procedures, to ensure that End Users integrate the EHR more deeply into daily operations.
Mock Clinical Script Training – Simulations
Conducting a “Day in the Life” or “end-to-end” simulation to integrate process scenarios as part of the training strategy has proven to enhance and promote a smooth and less stressful Go-Live. Higher levels of adoption, sustainment, and satisfaction with the system come as a result of these efforts. Our team can assist in selection of these simulations for each role and area.
The HCI Group is a top in KLAS service provider for Activation and Go-Live Support Services. We have At-The-Elbow resources that can help make your MEDITECH Go-Live successful. HCI has helped perform go-lives for most vendors across the world, and have learned what it takes to make sure that your organization’s Go-Live will go smoothly.
The HCI Group has the ability to help your organization during its MEDITECH Go-Live by assisting in the following key strategic areas:
In addition, the HCI Group has several different key resources it can offer that can make the difference during your MEDITECH Go-Live:
These strategies and resources, combined with our proven eight-step method, can help to make the Go-Live and Activation for your MEDITECH system as error-free as possible.
Thanks to our extensive experience working with a broad array of healthcare applications, the HCI Group can offer support of your legacy system that assures trouble-free operation for as long as it remains in service. We understand the importance of your technology investment, and to help assure your success, our resources are experienced and fully certified in your legacy system as well as any new system are adopting.
Many organizations prefer to let their people focus exclusively on learning the new application. With the HCI Group, you can rest assured that we offer the expert resources to maintain and support the legacy application, while your own staff focuses on the new application.
At the HCI Group, we come to the table knowledgeable and certified in your system, able to make any modifications needed to keep it in service before we sunset it in favor of the new application.
We also provide our clients with exceptionally competitive rates. Our model is to provide you with a remarkably cost-effective solution, while lifting the burden of supporting your legacy applications.
Maintaining legacy systems is about more than expertise alone. It’s about trusting the people who will take care of the old while you usher in the new. Thanks to our unique combination of technical skill and people skills, we can ensure the smoothest conversion experience possible.
Working with the HCI Group provides you with a rapidly expanding base of MEDITECH career opportunities, as we experience focused growth and expansion of our client base globally. Our consultants now span eleven time zones from North America to the Middle East. The HCI Group has MEDITECH career opportunities that top consultants want, with access to a variety of proprietary positions.
HCI Group consultants appreciate our personalized approach to their needs while on a project, and we also understand through experience how challenging life can be on the road. You are not alone, and you will find that the HCI Group staff will be there throughout your project.
The HCI Group host regular webinars exploring current topics within the healthcare IT industry.
The HCI Group offer a wide range of innovative, design-centric, and cost effective solutions.
The HCI Group has helped more than 220 healthcare clients improve the delivery of care and optimize the return on their IT investments.
Need assistance? The HCI Group offer 24/7 Support Desk services that can be customized to the needs of our clients.