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About The HCI Group

The HCI Group is a global leader in healthcare IT consulting and technology solutions.

Established in 2009 as a Healthcare Information Technology (HIT) consulting firm, The HCI Group is proud to have helped more than 220 domestic and international healthcare clients improve the delivery of care and optimize the return on their IT investments. Our more than 1,500 staff member support integrated delivery networks, multi-state hospital systems, academic medical centers, community hospitals, pediatric hospitals and public health entities.

We are committed to improving healthcare globally through a combination of disruptive innovation and cost reduction. HCI’s vision is to transform the healthcare industry into the leader of the adoption of digital technology.

Headquartered in Jacksonville, Florida, with international headquarters in the United Kingdom, HCI offers a broad scope of healthcare IT solutions in nearly 20 countries in North America, Europe, Middle East and Asia Pacific.




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A Complete Range Of Healthcare IT Solutions


As part of the Tech Mahindra family, HCI represents the connected world, offering innovative and customer-centric information technology experiences, and enabling enterprises. Together we are a $4.5 billion company with 115,850+ professionals across 90 countries, helping over 860 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is ranked Number 15 on Forbes “Top 100 Digital Companies” (list released March 25, 2019).

Our commitment to our clients’ continued success is reflected in our investment to be a CHIME Most Wired and CHIME Global Partner company, our HIMSS EMRAM partnership, and our establishment of an Epic Advisory and Innovation Board. This commitment has resulted in recognition by KLAS[1] as the #3 best overall IT services firm for 2018 and the Number One firm for global EHR implementations[2], and by Black Book™ Research as #1 for IT Managed Services and #1 for EHR Advisory Services. This commitment has resulted in strong economic growth through extensive repeat business and new alliances generated by client references.

[1] Copyright 2019, KLAS Research
[2] Global Healthcare Consulting: Which Firms are Considered for Implementation and Advisory Work; KLAS Research, Perception Report, August 2017



The HCI Group is committed to serving in the communities where we work. 



Meet the Team

rickycaplin square
rickycaplin square

Ricky Caplin

Chief Executive Officer

Richard Caplin is globally recognized as a leading entrepreneur who has launched and led multiple organizations that have created thousands of jobs, including The HCI Group – one of the largest global healthcare IT consulting firms. Following a March 2017 merger between The HCI Group and Tech Mahindra, Caplin became one of the top global executives at Tech Mahindra, a global technology company with 117,000+ employees. Under his leadership, the combined companies are thriving through their continued support of the adoption of digital technologies in the healthcare space.

Sriram Gopalakrishnan
Sriram Gopalakrishnan

Sriram Gopalakrishnan

Chief Financial Officer

Sriram has over 26 years of industry experience, and 16 of those years were spent at a senior management level. He is diversified in several key financial and non-finance areas. Sriram handles many key contributions with efficient financial plans and cost management enabled organization. He has worked with Motorola, Larsen and Toubro, and Cap Gemini in key performance metrics, contract negotiations, and monthly metrics before joining Tech Mahindra. Prior to joining HCI, Sriram served as the CFO for Mahindra Comviva for over seven years. Sriram held a business presence in over 90+ countries with local/outcome based billing in to 2,000 associates in 30+ countries.

pankaj kakkar
pankaj kakkar

Lorie Flaris

Chief Operating Officer, Global Delivery Leader

As Global leader of Delivery for Provider for Tech Mahindra, Pankaj is responsible for delivery of all customers of HCI in Healthcare Provider. Prior to joining Tech Mahindra, Pankaj worked with startups in the field of medical devices, social media, healthcare, HR Tech and AI for last five years as a mentor and advisor.
Before working with startups, he led Global Technology for UnitedHealth Group and Investment Administration technology for Fidelity International. With United HealthGroup he expanded technology organization to one of the largest captive technology organization and established mobility, Cloud and BPM practices.  In Fidelity International, Pankaj had helped create Global Fund Data Repository the central repository in which all assets of Fidelity International were hosted. He started his career in 1994 with Infosys where he was leading Health Care account in US, post that he moved to London managing European delivery for iGATE Global Solutions.
Vipin Gudwadi
Vipin Gudwadi

Vipin Gudwadi

Global Head of Business Development

Vipin is a member of the leadership team at the HCI Group. He is based in the NY metro and leads the Global Business Development Teams. He has over 28 years of industry experience across multiple industry verticals and has spent the last 20 years in P&L Leadership roles in the NY area. His experience covers Business Development, Process Improvement, Operations and Finance. He is an also an expert in dealing with global multicultural teams, and personally lived in many parts of the world including the US, Europe, Middle East, Australia and India. Vipin is also a NJ certified EMT and a Trustee with the New Providence Rescue Squad, where he volunteers to saves lives!

Matt Polimeni square
Matt Polimeni square

Matthew Polimeni

Chief of Staff & General Counsel

As a previous Assistant State Attorney, Matthew brings a wealth of experience to his role at The HCI Group. Matthew drives and supports all executive initiatives, while overseeing our Human Resources department, managing our intra-organizational relationships, and continuing HCI’s positive track record of fostering strong and successful partnerships with our current and prospective clients. In his dual role as General Counsel, Matthew supervises all business litigations, corporate compliances both locally and globally, labor and employment disputes, contract disputes, non-compete disputes, and provides the final legal review for all new business proposals in both the provider and business to business spaces.

Ed Marx
Ed Marx

Ed Marx

Chief Digital Officer

Consultant & Advisor to healthcare organizations on a digital transformation journey. Leader in the healthcare industry and former CIO at some of the nation's largest health systems, including University Hospitals, Texas Health Resources, New York City Health & Hospitals and most recently as CIO and digital leader for Cleveland Clinic. Ed is also author to the 2019 best seller "Voices of Innovation" and co-author of "Healthcare Digital Transformation", publishing in 2020.


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