HCI has a specially designed Training Model that incorporates nine (9) key elements for a successful Training phase:
HCI has had success with training by utilizing the following approaches:
Nursing/Clinical/Process Role Based Training
Training is most effective when it is organized according to function. Similarly, trainees are most attentive when the training is directly related to their work.
Workflow Based Training
Our trainers realize that End Users must adopt the MEDITECH application into their care and daily services, which means designing workflows to be as fucntional and effecient as possible. Learning how to use a new system and new workflows, while incorporating it into their practice during the training, will enhance End User adoption and the ability to continually provide the highest-quality care. Process based training provides the opportunity to assess standardized policies and procedures, to ensure that End Users integrate the EHR more deeply into daily operations.
Mock Clinical Script Training – Simulations
Conducting a “Day in the Life” or “end-to-end” simulation to integrate process scenarios as part of the training strategy has proven to enhance and promote a smooth and less stressful Go-Live. Higher levels of adoption, sustainment, and satisfaction with the system come as a result of these efforts. Our team can assist in selection of these simulations for each role and area.
"We contacted numerous consultancy company which were not able to help us in this task. Upon getting in touch with the HCI group we were positively surprised to find an organisation willing to take on this challenge and they provided us with resources very rapidly."
—Raphael Jaffrezic, Chief Information Officer, Galway Clinic (MEDITECH Consulting Client)
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