An Epic implementation, within a single hospital or across multiple sites, is usually the largest endeavor that an organization will take on.
To ensure a smooth Epic implementation, HCI will work with your team to review and manage operational risks within your IT program. Engaging as early as the project planning phase, HCI will collaborate with you to identify potential problem areas, in order to mitigate possible risks by setting accurate expectations and defining change management processes. We will incorporate mitigation strategies into the project plan, monitor risks during each phase of the implementation, and establish communication processes for making the appropriate adjustments.
Because implementations have many working parts, it is critical to have a streamlined process that is effectively communicated and executed. HCI’s representatives will fully immerse themselves in the project to ensure collaboration while tracking your implementation.
The right resources at the right time assure implementation and long-term EHR success.
Establish an organization-wide vision to promote the value and objectives of the Epic implementation, both immediate and long-term, and communicate that vision for full organizational support.
Make the most of lessons learned from similar organizations, determine the different phases of implementation, clearly define scope and budget, and create an achievable implementation timeline, without jeopardizing success.
A mix of resources, including Subject Matter Experts (SMEs) and key users, must be involved in the various implementation phases, in order to identify key planning issues.
Create an alliance with Epic to support the organization’s goals and approach using milestones, internal resources, external resources, and the resources of the Epic implementation team to ensure project success.
Document the detailed list of implementation phases that are the responsibilities of both the organization’s Epic implementation team and the vendor’s team, and establish benchmarks to measure project success.
“HCI totally understands the needs of an organization implementing the complex Epic electronic health record.”
David Runt, CIO, Contra Costa Health Services
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