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The HCI Group Cerner Support Services

Cerner Support Services

Learn how we can help support your Cerner EHR

Armed with extensive experience supporting Cerner projects worldwide, The HCI Group is uniquely positioned to assist you in supporting your Cerner EHR.  From implementation services to Cerner Service Desk, read below to discover all of the ways we can help.

Cerner Implementation

Based on our deep understanding of Cerner’s applications and technologies, our recognized position as Thought Leaders in Healthcare, and our project team’s level of experience, HCI helps organizations ensure a successful Cerner implementation.

Planning for a Cerner Implementation? Learn how HCI can help.

Cerner Training Support

HCI places an emphasis on commitment and speed of execution.  As an agile, strategic partner, we will help to reduce the cost of training, activation, and support of your Cerner EHR by delivering nimble, innovative, and cost effective solutions.

To learn more about our Cerner training program, please click here.

Cerner Go-Live Support

We understand the value of providing your clinicians with Go-Live resources that not only bring solid Cerner knowledge, but also the “soft skills” needed to help alleviate stress during the activation. This approach affords our clients invaluable peace of mind and the benefits of smooth and successful activations. As your committed partner, HCI shares best practice approaches and innovative tools with our clients to ensure our mutual goal of a well-organized and successful Cerner Go-Live.

To learn how HCI can help you ensure a smooth Cerner Go-Live event, please click here.

Cerner Service Desk

Using our Sustaining Support Model, HCiSustain, we provide best-in-class, cross-certified, onshore Cerner support resources with extensive expertise. HCI’s cross-certified resources work remotely to leverage economies of scale and reduce cost to your organization. Together, we align goals, establish process management, and maximize efficiencies.

HCI has a world class customized 24×7 solution to remote Cerner support, enabling the highest level of quality at the lowest resource cost.

To learn more about our world-class, centralized, service-centered approach, please click here.

Cerner Soarian Financials

The HCI Group supports healthcare organizations in their efforts to optimize charge capture processes and maximize net revenue by using Soarian Enterprise Revenue Cycle Management software to improve workflows. As experts in the design, build, and implementation of Soarian Financials applications, our experienced consultants can support you from assessment through optimization.

For more information on HCI’s services for supporting Cerner Soarian Financials systems, please click here.

If you are looking for help supporting Cerner, please contact us via the form below.

“HCI’s response time has been above and beyond our expectations, as compared to other go-live staffing firms. Their process for keeping staff on “stand-by” waiting to be “activated” by our clinics was exceptional.”
—Jennifer Stemmler, Director of IT, Ambulatory Services, Adventist Health (Cerner 'At-the-Elbow' Activation Partner)

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