The HCI Group offers proven consulting services to help our clients with every aspect of integration. With the current pressures to improve patient outcomes and with ever-increasing government regulations, the need to handle data efficiently and effectively throughout the healthcare enterprise has become a top priority.
Thanks to our proven experience, the HCI Group ensures your data is accurate and that the transfer is streamlined to each and every ancillary system. Our integration-project resources apply our proven project methodology to assure that your interfaces are designed and tested effectively. We can:
Integration calls for people with more than just raw technical skill. Effective consultants must also have an ability to communicate effectively with all parties involved in the integration process. Counting on the HCI Group as your integration partner improves testing quality and reduces risk that might affect your project. HCI Group’s senior integration consultants provide services such as:
The HCI Group provides interface support and monitoring for your organization in a flexible model designed to meet your complete departmental and budgetary needs. Our tiered monthly support programs provide:
Monthly Support Packages | Care Plus | Care Pro | Care Premium |
Resolve errors and vendor communication |
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Minor changes to configuration parameters |
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Counteractive measures provided on error alerts |
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Monitoring of process utilization and disk space |
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Lights-out weekend and evening coverage |
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24/7 Real-time monitoring of interfaces |
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Reaction time |
3 hours |
2 |
1 hour |
Support hours |
8-5 M-F |
6-8 M-F |
24/7/365 |
Break / fix monthly hour pool |
10 hours | 15 hours | 20 hours |
"You guys have been a Godsend. We wouldn't have made it through the day without you."
—Randy Magargle, IS Project Manager, Evangelical Community Hospital
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Click to download our case study on the successful MEDITECH Expanse Implementation at Val Verde Regional Medical Center achieved with the guidance, advice and support of The HCI Group.
US Office: 904-337-6300
Toll-Free: 866-793-2484
International Office: 01792 717490
Freephone: 0800-002-9249
Email: info@thehcigroup.com