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Remote Infrastructure Management

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The fast-changing demands that COVID-19 has placed on healthcare organizations to maintain IT services while addressing the potential increase in patients impacted by the pandemic will stress even the most efficient HIT department. There is a challenge to support core healthcare IT and mission-critical processes, whilst simultaneously leveraging the latest technology innovations to transform your healthcare IT. All while keeping costs to a minimum. 

HCI can provide Remote Infrastructure Management services to help supplement your current IT staff or completely support your infrastructure remotely.  The Remote Infrastructure Management Smodel is the process of managing the IT infrastructure of a hospital entirely or in parts from our domestic and/or offshore support teams.  From normal day to day support, or in extreme circumstances where key staff or skills are not available. 

Benefits of HCI's Remote Infrastructure Management Packages 

Our mature and proven HCI processes and procedures ensure exceptional service delivery to our clients based on industry best practices and international standards. HCI provides this as a global service while still maintaining the healthcare nuances that allow us to customize our services to meet the unique needs of our clients.

  • Cost savings
  • Improved customer satisfaction 
  • Reduced risk 
  • Increased productivity 
  • Flexibility 
  • Efficiency 
  • Boost ROI 
  • Reduce costs

Our Services are packaged as follows:

  • Managed End User Computing (EUC)
  • Managed Network Administration and Monitoring
  • Managed Application and Integration Services
  • Managed Compute and Storage
  • Managed Database Administration
  • Disaster Recover and Business Continuity


Want to know more about The HCI Group can support your Remote Infrastructure Management? Get in contact today. 

Contact us today for COVID-19 Support

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