About Us

The HCI Group

The HCI Group has been delivering end-to-end IT consulting services to more than 275 clients since 2009. In 2017, the company became a wholly owned subsidiary of Tech Mahindra, which offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. This partnership expanded HCI Group's deep healthcare expertise with solutions that cover payer, provider, and patient services while bringing Tech Mahindra's proven ability to drive innovation and digital transformation. HCI Group delivers the full spectrum of strategy, implementation, optimization, managed services, and innovation at scale. The company's commitment to quality and client success is reflected in its consistently high industry and analyst recognitions, including a KLAS HIT Advisory Services score of over 95.

Insights to Impact: Clinically Engineered

Tech Mahindra is a purpose-driven partner to healthcare providers, deeply embedded in clinical workflows and attuned to the realities of care delivery.

We understand that technology in healthcare is not just about innovation—it is about compassion, compliance, and clinical excellence.

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Hospital Beds Supported

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Health Systems

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Consultants

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EHR Specialists

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Epic Clients

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Cerner Clients

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Clients on other EHRs

Our Solutions

Maximizing the Value of your EHR Investment

We help healthcare organizations unlock measurable clinical, financial, and operational performance by optimizing, managing, and transforming their EHR ecosystem.

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EHR Ecosystem Managed Services

Stabilize. Optimize. Continuously Improve.

Comprehensive, SLA-driven support across EHR and enterprise application and infrastructure environments – designed to reduce cost, improve service quality, and enable ongoing value realization.

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Signature EHR Execution Services

Proven delivery models for high impact EHR initiatives.

We bring deep, hands-on execution expertise across complex EHR program – from upgrades and migrations to go-live stabilization and enterprise resets like Epic Refuel and Connect.

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EHR Optimization & Value Realization

Improve outcomes while reducing clinician burden.

Transform your EHR into a performance engine delivering measurable clinical, financial, and operational impact. Use analytics to pinpoint opportunities and redesign EHR workflows.

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Revenue Cycle & EHR Financial Optimization

Protect margin. Accelerate collections. Strengthen revenue integrity.

We optimize your EHR revenue cycle to reduce denials, improve charge capture, and enhance financial performance through automation, prevention, redesign and dashboards.

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EHR Transformation & Migration

Modernize with confidence. Implement data driven decision making.

From system upgrades to enterprise migrations, we guide organizations through complex EHR transformation program. Use your data to drive meaningful outcomes.

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EHR Data, Analytics & AI

Turn EHR data into actionable intelligence

Activate enterprise data strategies using EHR analytics platforms and advanced AI to drive informed decision-making. Leverage clinical and operational dashboards, predictive analytics, and AI-enabled performance monitoring.

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Digital Front Door & Patient Experience

Strengthen access, engagement, and loyalty.

We enhance patient acquisition and retention through digital tools fully integrated with EHRs, including self-scheduling, digital intake, portal optimization, streamlined registration workflows, CRM-to-EHR integration, and proactive patient engagement.

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Value-Based Care & Care Model Enablement

Align care delivery with outcomes and reimbursement.

We enable value-based care models using EHR-driven population health, care coordination and quality management capabilities and expertise.

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Intelligent Operations & Automation Differentiators

Drive efficiency across the enterprise.

We apply automation and AI to improve throughput, staffing efficiency, and operational performance, including bed capacity management, OR and procedural throughput, operational automation initiatives, and enterprise performance management.

Thought Leadership

Digital Transformation Observations
From EHR Aspiration to Measurable Impact: Turning Investment into Sustained Enterprise Value
Propelling Healthcare Forward with Tech Partnerships
Guiding Pillars for Health Technology
Rapid AI Advancements Will Enable Healthcare to Leapfrog Its Quadruple Aim
Restoring Time to Care: A Human-Centered AI Approach to Clinician Burnouts
AI-Friendly to AI-Forward: Evolving Mindsets in Healthcare Delivery
Digital Twins in Medicine: How They're Shaping the Future of Healthcare
Enhancing Healthcare Integration Overcoming Challenges
The Future of Patient Care: How GenAI is Revolutionizing Healthcare
Declutter your Clinical Data: The Art of EHR Report Rationalization for Better Decisions
AI Delivered Right in Healthcare: Transforming Patient Care Through Intelligent EMR/EHR Solutions
Data-Driven Healthcare: How MDM Improves Patient Outcomes
Harnessing the Power of Longitudinal Patient Records (LPR) for Improving Patient Outcomes
GenAI in Healthcare: The New Strategic Imperative
Podcast

Digital Transformation Observations

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Podcast

From EHR Aspiration to Measurable Impact: Turning Investment into Sustained Enterprise Value

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Podcast

Propelling Healthcare Forward with Tech Partnerships

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Podcast

Guiding Pillars for Health Technology

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Analyst Insights

Rapid AI Advancements Will Enable Healthcare to Leapfrog Its Quadruple Aim

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Views

Restoring Time to Care: A Human-Centered AI Approach to Clinician Burnouts

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Analyst Insights

AI-Friendly to AI-Forward: Evolving Mindsets in Healthcare Delivery

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Whitepaper

Digital Twins in Medicine: How They're Shaping the Future of Healthcare

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Whitepaper

Enhancing Healthcare Integration Overcoming Challenges

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Blog

The Future of Patient Care: How GenAI is Revolutionizing Healthcare

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Blog

Declutter your Clinical Data: The Art of EHR Report Rationalization for Better Decisions

Read More
Blog

AI Delivered Right in Healthcare: Transforming Patient Care Through Intelligent EMR/EHR Solutions

Read More
Blog

Data-Driven Healthcare: How MDM Improves Patient Outcomes

Read More
Whitepaper

Harnessing the Power of Longitudinal Patient Records (LPR) for Improving Patient Outcomes

Read More
Whitepaper

GenAI in Healthcare: The New Strategic Imperative

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Testimonials

Trusted by Clients, Recognized by the Industry

"Whether it is Client Partners connecting us with industry leaders or their Sr. Integration Analyst taking the time to ensure we understand the most complex interface, HCI is truly committed to their customers. We would not have reached such success without their guidance, innovative spirits, and willingness to see us thrive. I am proud to call HCI our partners."

IT Director, Phoenix-based Health Center

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Why choose us

Reduce IT operating costs and achieve your organizational goals

Unified Provider Platform

A single digital fabric for EHR, interoperability, and data analytics— powered by FHIR and AI-driven insights

AI-First Care Optimization

Predictive models for operational, financial, and clinical decision support to enhance outcomes and reduce waste

Scalable Cloud Architecture

Flexible deployment across Epic, Cerner, AllScripts, and Meditech ecosystems with optimized cost and performance

Data-Driven Revenue Cycle

Smart automation to identify denial patterns, accelerate prior authorization, and improve revenue integrity

Connected Patient Experience

Integrated digital front door solutions that enhance patient engagement from registration to discharge.

Team

Meet Our Leadership

Mahesh Rajamani

Mahesh Rajamani

Director, Healthcare Clinical Informatics Ltd

Mukul Dhyani

Mukul Dhyani

Director, Healthcare Clinical Informatics Ltd

Rajkumar Thirunavukkarasu

Rajkumar Thirunavukkarasu

Director, Healthcare Clinical Informatics Ltd

Mahesh Rajamani

Mahesh Rajamani

Chief Executive Officer - The HCI Group | Head of Tech Mahindra Healthcare & Lifesciences, Americas

With extensive leadership experience in healthcare technology and consulting, Mahesh drives strategic...

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Ravinder Singh

Ravinder Singh

Global Delivery and Service Line Head Healthcare & Life Sciences (HLS)

Ravinder leads end-to-end delivery for Tech Mahindra's Healthcare and Life Sciences (HLS)...

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Rajkumar Thirunavukkarasu

Rajkumar Thirunavukkarasu

SVP & Sales Head – Healthcare Provider, Americas

Raj T is a dynamic and accomplished business leader with over two decades of global...

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Deepak Gupta

Deepak Gupta

VP - Solution Offerings, Healthcare & Life Sciences (HLS)

Deepak is responsible for Digital Solutions and Healthcare and Life Sciences Service...

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LaDonna Sweeten

LaDonna Sweeten

Head of HCI Provider Practice, EHR Services and Solutions

LaDonna leads strategy, growth, and delivery across enterprise healthcare technology services...

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Nathan Schreiber

Nathan Schreiber

VP, Recruiting Lead

Nathan leads enterprise recruiting strategy across healthcare IT and clinical informatics services...

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Julie Caruso

Julie Caruso

End User Experience & Service Desk Solutions

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Partners

Strategic Technology Partners & Supported Platforms

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Membership

Membership and Advisor

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Awards

Industry Ratings and Rankings

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Leader

Tech Mahindra recognized as Leader in ISG Healthcare Report

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Leader

Healthcare Provider Digital Services for 2025 by a leading global analyst firm

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Star Performer

Healthcare Provider Digital Services PEAK Matrix® Assessment 2024 by Everest Group

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Rising Star

Healthcare Digital Services (both Provider & Payer Category) 2024 by leading global analyst firm

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Market Leaders

Healthcare Payer Service Providers 2024 by HFS Horizons

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Enterprise Innovator

Healthcare Provider Services 2024 by leading global analyst firm